Custom-built agents that follow up with leads, answer customers, move data between your tools, and run whole workflows — 24/7, without anyone clicking through them. Built in Kelowna. Working across Canada.
Book a free discovery callAn AI agent is software that can think, decide, and act on your behalf. Where a normal tool waits for someone to click it, an agent watches for the moment work appears — a lead comes in, a booking request lands, an invoice is due — and handles it the way a trained employee would, following the rules you set.
We design agents around your specific workflows, connect them to the tools you already use, and put guardrails around what they're allowed to do. Once deployed, they run in the background. Your team keeps the judgment calls; the agent takes the repetition.
If your business does something the same way every week, an agent can probably do it every day — without being asked.
Every build is scoped to your business — these are the shapes the work usually takes.
The back-office grind: moving data between your CRM, inbox, calendar, and invoicing tools; assembling reports; routing requests to the right person; chasing the follow-ups your team means to do but doesn't have time for. This is where most businesses win back the most hours.
Agents that answer the questions your customers actually ask — availability, pricing structure, bookings, order status — in your voice, on your website or channels, at 2 a.m. on a Saturday. Escalation rules make sure a human takes over the moment it matters.
Autonomous agents that gather, monitor, and summarize: competitor pricing, inbound leads worth qualifying, industry changes, review activity. They read so you don't have to, and deliver a digest instead of a browser full of tabs.
For bigger workflows, several agents work as a team — one qualifies the lead, one drafts the response, one updates the records, one flags anything unusual for a human. The pipeline runs end-to-end; you see the outcomes, not the plumbing.
No tech knowledge needed on your side — we ask the right questions.
A free 30-minute call to understand your business and find the repetitive work worth automating first. You leave with a clear picture either way — no pitch deck, no pressure.
We architect the agent, connect your tools, set the guardrails, and test it against real scenarios. Simple automations can be live within a week; you'll have the timeline in writing before we start.
We monitor what we build and iterate as your business changes. Pricing is a one-time build fee plus a monthly retainer — both scoped to your project, both agreed before any work starts. You own everything we build.
Dispatch Labs is a two-person AI agents and web development studio based in Kelowna, BC. Around the Okanagan — Kelowna, West Kelowna, Penticton, Vernon, Lake Country — we'll happily meet you at your business and see the workflows firsthand; automation designed at the counter beats automation designed from a form.
Beyond the valley, we work remotely with teams across Canada. Agents don't care about geography, and neither does our process: the same discovery call, the same scoped build, the same ongoing support.
A free 30-minute call. We'll map your workflows and tell you honestly what's worth automating — and what isn't.
Book your discovery call